Privacy Policy
In accordance with Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform users of this website about the processing of their personal data.
1. Data controller
Controller: RIVO · Tax identification number: DBRL0Z1K3 · Address: calle de San Eugenio 8, 28012, Madrid · Email: contact@rivo.legal · Phone: +34 614 326 873.
2. Data and collection channels
If you contact us by email, phone or WhatsApp, we receive the information you choose to provide. The website enquiry form asks for your name, email and message; phone or WhatsApp number, country of residence, nationality and area of interest are optional.
The enquiry form opens your own email application with a prepared message; it does not upload your answers to a database on this website. Please avoid including sensitive personal information in an initial enquiry unless necessary.
3. Purposes and legal bases
We use enquiry data to respond to you and assess your request, based on your request for pre-contractual steps and, where applicable, your consent. If you engage us, we process information necessary to provide the agreed legal services and comply with applicable legal obligations.
We do not use enquiry details for newsletters, profiling or automated decisions through this website.
4. Retention
We retain enquiries only for as long as needed to respond and assess whether to proceed; where a professional relationship is established, information is retained for its duration and any legally required retention or limitation periods. You may ask us about the retention period applicable to your case.
5. Recipients and international transfers
Access may be given to providers necessary to operate the site and communications, subject to appropriate data-processing arrangements, and to public authorities where legally required. If you use WhatsApp, its own privacy terms apply. The email application and provider you use to send an enquiry also process your message under their own terms.
Before publication, RIVO must identify its actual hosting, email and messaging providers and verify whether any processing involves a transfer outside the EEA and what safeguards apply. No specific provider or transfer is asserted here without confirmation.
6. Your rights
You may request access, rectification, erasure, restriction, portability or object to processing where applicable, and withdraw consent without affecting processing already carried out lawfully. Write to contact@rivo.legal to exercise these rights. We may request information needed to verify your identity.
You may complain to the Agencia Española de Protección de Datos (AEPD) at www.aepd.es if you believe your rights have been infringed.
7. Website storage
For details of language and preference storage on this site, see the Cookie Policy. No analytics provider is currently installed in the website code.